The TealBook Platform (the “Service”) applies to all annual subscription license purchases.
DELIVERABLES
▪ Continuous enrichment of Client’s supplier data;
▪ User license activation and training;
▪ Infrastructure maintenance;
▪ Access to data through the TealBook User interface
SPECIFICATIONS
Licenses and Data
▪ One (1) Elite User license
▪ Record Deduplication
▪ Supplier records automatically updated every 2-4 weeks
Support
▪ 24/5 Technical Support
▪ TealBook user interface Implementation
▪ Single Sign-On
▪ TealBook dedicated Customer Success Manager
▪ Administrator and End User training
▪ Post Implementation weekly/monthly meetings
This Service is customized for each Client, is adapted to fit the size and scope of licenses in each Statement of Work, and applies to all licenses purchased during each annual term, including any mid-term purchased licenses.
ADDITIONAL CONDITIONS
▪ Users must be subscribers registered on Tealbook.com.
ADDITIONAL TEALBOOK SERVICE NAMES
▪ Tier I & Supplier Discovery & Enrichment